Karenderia | Menu Approval & Moderation Addon

Take full control of your restaurant marketplace with Menu Approval & Moderation for Karenderia Multiple Restaurant System (KMRS).

Review and approve merchant menu submissions before they become publicly available. Protect your marketplace from inappropriate content, unauthorized menu changes, and prohibited product listings.

Whether you manage a small food ordering platform or a marketplace with hundreds of restaurants, the Menu Approval & Moderation Addon gives administrators better control over the content merchants publish.

Important Notice

This addon requires Karenderia Multiple Restaurant System (KMRS) version 2.0.11 or later.

This is an addon for KMRS and cannot work as a standalone application. Karenderia Multiple Restaurant System must be purchased and installed separately.

View Karenderia Multiple Restaurant System

Demo Instructions

Explore how the Karenderia Menu Approval & Moderation Addon works using the administrator and merchant demo accounts below.

Administrator Backend Demo

URL: https://demo.bastisapp.com/backoffice/admin/

Username: admin
Password: admin

After logging in, navigate to Menu Approval to explore the submission management, approval settings, review history, and merchant moderation features.

Merchant Backend Demo

URL: https://demo.bastisapp.com/backoffice/merchant

Username: mcuser
Password: mcuser

From the Merchant Panel, you can explore menu management and the approval submission workflow.

How to Test Menu Approval

1. Log in to the Merchant Panel.
2. Create a new menu category or food item.
3. Submit the content for administrator approval.
4. Log in to the Administrator Panel.
5. Navigate to Menu Approval > Submissions.
6. Review the pending merchant submission.
7. Approve or reject the submission.
8. Return to the Merchant Panel to check the approval status.

Note: Demo accounts are provided for testing purposes only. Some settings and administrative actions may be restricted in the demo environment.

Main Features

Menu Approval Management

• New Menu Approval – Review newly submitted menu content before it becomes publicly available.
• Menu Changes Approval – Require administrator approval when merchants modify existing menu information.
• Image Approval – Review new and replacement menu images before publication.
• Deletion Approval – Optionally require approval before merchants delete existing menu records.
• Approval History – Keep records of approved and rejected submissions.
• Rejection Reasons – Explain why a submission was rejected.
• Resubmission Management – Allow merchants to correct and resubmit rejected content.
• Submission Limits – Configure how many times rejected submissions can be resubmitted.
• Pending Changes – Keep existing approved menu content available while modifications are under review.

Supported Menu Content

Manage approval requests for:

• Menu Categories
• Food / Menu Items
• Addon Groups and Options
• Item Sizes
• Ingredients
• Cooking References
• Menu Images
• Existing Menu Modifications
• Menu Deletion Requests

Administrator Features

• Centralized Menu Approval dashboard
• View pending, approved and rejected submissions
• Review submitted menu information and images
• Compare existing and proposed menu changes
• Approve or reject merchant submissions
• Provide reasons when rejecting submissions
• View detailed review history
• Configure approval rules and requirements
• Manage merchant exemptions
• Configure submission and resubmission limits
• Receive notifications for new approval requests
• Assign menu moderation permissions to admin staff

Merchant Submission Suspension

Protect your marketplace from merchants who repeatedly submit inappropriate or prohibited content.

Administrators can temporarily or indefinitely suspend a merchant’s ability to submit menu changes.

Suspension Features:

• Suspend merchant menu submissions
• Choose suspension duration: 24 hours, 3 days, 7 days or until manually lifted
• Require a reason for suspension
• Lift suspensions manually
• Automatically recognize expired suspensions
• Prevent suspended merchants from submitting new menu content or changes
• Notify merchants when suspended or reinstated
• Maintain suspension activity records

Note: Suspending menu submissions does not automatically disable the restaurant’s existing published menu or order management.

Merchant Panel Features

• Submit new menu content for approval
• Request approval for changes to existing menu content
• View pending approval requests
• View rejection reasons
• Correct and resubmit rejected requests
• Withdraw pending submissions
• Request deletion approval when required
• View approval status directly from the Merchant Panel
• Receive notifications about approval decisions

Existing approved menu content remains available to customers while proposed changes are waiting for review.

Flexible Approval Settings

Configure how the moderation process works for your marketplace.

• Enable or disable Menu Approval
• Configure approval requirements by menu content type
• Require approval for new content and existing modifications
• Configure price and image approval rules
• Enable optional deletion approval
• Configure resubmission limits
• Manage trusted merchant exemptions
• Enable administrator and merchant notifications

Restaurant operators can continue managing routine item availability, such as temporarily pausing food items, without waiting for menu approval.

How Menu Approval Works

Step 1 – Merchant Submits Menu Content

A restaurant merchant creates a new category, menu item, addon or other supported menu content from the Merchant Panel.

Step 2 – Submission Awaits Approval

When approval is required, the submission is saved as Pending Approval instead of immediately appearing on the public menu.

Step 3 – Administrator Reviews

The administrator or authorized moderator reviews the submitted information, including names, descriptions, images and proposed changes.

Step 4 – Approve or Reject

The administrator can approve the submission or reject it with a reason.

Step 5 – Menu Published

Once approved, the content is published to the restaurant menu. If rejected, the merchant can review the reason and submit corrections according to the configured rules.

Why Use Menu Approval & Moderation?

Protect Your Marketplace

Prevent unreviewed menu descriptions, images and prohibited content from appearing publicly.

Better Control Over Merchant Submissions

Manage what restaurant merchants can publish through a centralized approval system.

Ideal for Free-Trial Marketplaces

Reduce the risk of newly registered merchants immediately publishing inappropriate menu content.

Dedicated Moderation Staff

Allow authorized admin staff to review submissions without granting unrestricted access to the entire platform.

Keep Published Menus Running

Existing approved menu content remains available while merchants submit changes for review.

Requirements

• Karenderia Multiple Restaurant System (KMRS) version 2.0.11 or later – Required
• PHP 8.2.35
• MySQL / MariaDB
• A properly configured KMRS installation
• Compatible hosting environment meeting KMRS requirements

Installation

The addon can be installed through the existing KMRS Admin Panel Addon Manager.

After installation, open Menu Approval > Settings to configure the approval requirements for your marketplace.

Detailed installation and configuration instructions are included in the documentation.

Important Information

• This product is an addon and requires Karenderia Multiple Restaurant System.
• The main KMRS software is not included in this purchase.
• Menu approval is managed by the portal administrator or authorized moderation staff.
• Available features depend on the configured moderation settings.
• This addon does not replace the existing KMRS restaurant management system.

Make Your Restaurant Marketplace Safer

Build a safer, better-managed restaurant marketplace with Karenderia Menu Approval & Moderation Addon.

Review merchant submissions, manage content approvals, protect published menus, and give your administrators the tools they need to maintain better marketplace content quality.